Support / FAQ
- SuperBox
- SV10
- T1050PVR
- S7090PVR
- S8200
- T2200
- T2100
- S8100
- S7070RHD-X*
- S7070r
- S7010PVR
- T1020
- T1000/T1000N
- T1000n-VM
- Other
SuperBox
I have good UHF signal strength but my picture is distorting sometimes.
How do I update my Dish TV SuperBox?
To install the software place the update.zip onto a USB flash drive and put it into the USB on the back of the A2 unit. Go to Android home then Settings - About - Local update - sdb1 and select yes to upgrade when prompted.
SmartVU X SV10
How do I update my Dish TV SmartVU X?
How Come there is no Lightbox or Freeview application installed already?
Solution 1: Ensure you've logged into a Google Account.
1. Press the Google Home button.
2. Select Settings in the top-right.
3. Scroll down to Accounts.
4. Ensure a Google Account is listed.
5. If not, select Add Account.
Solution 2: Manually install the "Freeview Live TV" application from the Play Store.
1. Press the Google Home button.
2. Select the "APPS" icon and press OK.
3. Select "GET MORE APPS" to open the Play Store.
4. Select the "Search" option at the top-left.
5. Enter "Freeview Live TV" into the search field.
6. Install the "Freeview Live TV" application.
If the "Freeview Live TV" application does not show in the search results, it means the Google Account used is not registered in New Zealand. In which case, you made need to register a new Google Account.
T1050PVR
I have good UHF signal strength but my picture is distorting sometimes.
I don't really understand why I can't record any program on any channel at any time with my DTR
1.Extract the .zip file from our website directly onto your USB memory device the folder structure will be created automatically.
You will need to check that the DishTV_7167 folder is at the top level of the drive and not inside another folder.
2. Power OFF the Receiver
3. Insert the USB memory device in the receiver USB port.
4. Power ON the box hold "info"/"OK" on the front panel to invoke the boot loader for downloading the S/W image via USB.
5. The boot loader will attempt to detect the USB memory device.
If the USB device/software is not present the boot loader will boot up the previous installed version of software.
If more than one .usb image file is present in the “DISHTV_7167” folder, select latest version from OSD
--Use the UP/DOWN key to view the next file information.
--Press exit key to stop the download process.
--Press OK key to update the image into the STB.
If only one .usb image file is present the receiver will automatically start the update process
6. Once the update process is complete the unit will reboot.
File Name | Size | Download Link |
![]() | 0.7MB | Download |
![]() | 0.7MB | Download |
Latest Software 1.4E | 14MB | Download |
S7090PVR
My receiver is stuck on Radio channels how do I get back to TV
Original Remote: Press the TV/R button is located at the top below mute.
Multi-Remote: Press the TV/R button is located in the very bottom right of the remote.
PH2 remote: press the TV/R button is in the top left of the remote.
I don't really understand why I can't record any program on any channel at any time with my DTR
How do I Factory Reset/Default my S7090PVR?
and press OK, Factory Default/Reset will be among the options available to you. You will need to input
your password to complete this operation, default '0000'.
Why is my region is not a selection during initial startup?
The region select screen only changes what ads you get, all you need to do is selcet you closest region.
When I use my S7090 I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
1.Extract the .zip file from our website directly onto your USB memory device the folder structure will be created automatically.
You will need to check that the Dish_tv folder is at the top level of the drive and not inside another folder.
2. Power OFF the Receiver
3. Insert the USB memory device in the receiver USB port.
4. Power ON the box hold "Menu" on the front panel to invoke the boot loader for downloading the S/W image via USB.
5. The boot loader will attempt to detect the USB memory device.
If the USB device/software is not present the boot loader will boot up the previous installed version of software.
If more than one .usb image file is present in the “dish_tv” folder, select latest version from OSD
--Use the UP/DOWN key to view the next file information.
--Press exit key to stop the download process.
--Press OK key to update the image into the STB.
If only one .usb image file is present the 7090PVR will automatically start the update process
6. Once the update process is complete the unit will reboot.
File Name | Download |
---|---|
Firmware 171 | Download (31mb) |
![]() |
Download (pdf) |
S8200
How do I turn off the automatic display of the Mini Guide?
From live broadcast TV, using your remote:
1. Press the RED button to load FreeviewPlus. You'll see the mini guide.
2. Press the RED button again to load the MENU.
3. Tap the RIGHT ARROW key to navigate across the MENU to SETTINGS (the 'gear' icon)
4. Tap the DOWN ARROW key to navigate to MINI GUIDE: CHANNEL CHANGE TIMEOUT.
5. Tap the LEFT ARROW key until OFF is displayed.
6. Tap the RETURN key until you go back to live TV, or press the EXIT key.
Now you won't see the mini guide pop up each time you change channel. You can still access
FreeviewPlus by pressing the RED button any time!
My receiver is stuck on Radio channels how do I get back to TV
Original Remote: Press the TV/R button is located at the top below mute
PH1 remote: Press the TV/R button is in the bottom right of the remote.
I don't really understand why I can't record any program on any channel at any time with my DTR
How do I change the default guide on my S8200?
you can see what''s on for the next 8 days ahead, plus roll back 8 days to catch up on shows you missed.
With the ability to stream over 600 shows or movies anytime from TVNZ OnDemand, 3NOW and Maori Television
OnDemand straight to your TV. Switch easily between Live TV and On Demand with a single click.
Looking it up has also never been easier, search by show title or browse by genre across a great collection
of live programmes from all channels as well as the on demand libraries.
More details on Freeviews Website.
FreeviewPlus Requires a internet connections to access.
When streaming content, I find it stops/starts often?
When I use my S8200 I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
Why is my region is not a selection during initial startup?
The region select screen only changes what ads you get, all you need to do is selcet you closest region.
There is two ways the S8200 can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your S8200.
3. Once inserted go into Menu / SW UPGRADE / Toggle selection to USB and Press "ok"
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / SW UPGRADE / Toggle selection to Network and Press "ok"
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
File Name | Size | Download Link |
![]() | 0.8MB | Download |
![]() | 1.4MB | Download |
![]() | 2.4MB | Download |
![]() | 0.2MB | Download |
![]() | 52.7MB | Download |
T2200
I have good UHF signal strength but my picture is distorting sometimes.
My receiver is stuck on Radio channels how do I get back to TV
Original Remote: Press the TV/R button is located at the top below mute button
PH1 remote: Press the TV/R button is in the bottom right of the remote.
I don't really understand why I can't record any program on any channel at any time with my DTR
is a major upgrade of the existing FreeviewPlus streaming TV service,
introducing seamless content browsing, effortless streaming
and optimised playback - all on your TV.
So you can dive into all the free TV and movies, any time.
More details on Freeviews Website.
Freeview On Demand Requires a internet connections to access.
When streaming content, I find it stops/starts often?
There is two ways the T2200 can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T2200.
3. Once inserted go into Menu / SW UPGRADE / Toggle selection to USB and Press "ok"
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / SW UPGRADE / Toggle selection to Network and Press "ok"
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
File Name | Size | Download Link |
![]() | 0.6Mb | Download |
![]() | 1.7Mb | Download |
![]() | 53.9Mb | Download |
T2100
I have good UHF signal strength but my picture is distorting sometimes.
I don't really understand why I can't record any program on any channel at any time with my DTR
is a major upgrade of the existing FreeviewPlus streaming TV service,
introducing seamless content browsing, effortless streaming
and optimised playback - all on your TV.
So you can dive into all the free TV and movies, any time.
More details on Freeviews Website.
Freeview On Demand Requires a internet connections to access.
When streaming content, I find it stops/starts often?
There is two ways the T2100 can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T2100.
3. Once inserted go into Menu / Admin / USB SW UPGRADE
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / Admin / Network SW Upgrade
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
File Name | Size | Download Link |
![]() | Download | |
![]() | 1.3MB | Download |
![]() | 53.9Mb | Download |
S8100
How do I turn off the automatic display of the Mini Guide?
From live broadcast TV, using your remote:
1. Press the RED button to load FreeviewPlus. You'll see the mini guide.
2. Press the RED button again to load the MENU.
3. Tap the RIGHT ARROW key to navigate across the MENU to SETTINGS (the 'gear' icon)
4. Tap the DOWN ARROW key to navigate to MINI GUIDE: CHANNEL CHANGE TIMEOUT.
5. Tap the LEFT ARROW key until OFF is displayed.
6. Tap the RETURN key until you go back to live TV, or press the EXIT key.
Now you won't see the mini guide pop up each time you change channel.
You can still access FreeviewPlus by pressing the RED button any time!
My receiver is stuck on Radio channels how do I get back to TV
Original Remote:the TV/R button is located at the top below mute
PH2 remote: the TV/R button is in the top left of the remote.
Whats the recommended recording medium for S8100
I don't really understand why I can't record any program on any channel at any time with my DTR
you can see what''s on for the next 8 days ahead, plus roll back 8 days to catch up on shows you missed.
With the ability to stream over 600 shows or movies anytime from TVNZ OnDemand, 3NOW and Maori Television
OnDemand straight to your TV. Switch easily between Live TV and On Demand with a single click.
Looking it up has also never been easier, search by show title or browse by genre across a great collection
of live programmes from all channels as well as the on demand libraries.
More details on Freeviews Website.
FreeviewPlus Requires a internet connections to access.
When streaming content, I find it stops/starts often?
Why is my region is not a selection during initial startup?
The region select screen only changes what ads you get, all you need to do is selcet you closest region.
When I use my S8100 I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
There is two ways the S8100 can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your S8100.
3. Once inserted go into Menu / Admin / USB SW UPGRADE
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / Admin / Network SW Upgrade
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
S7070RHD-X*
Why is my region is not a selection during initial startup?
The region select screen only changes what ads you get, all you need to do is selcet you closest region.
My receiver is stuck on Radio channels how do I get back to TV
Whats the recommended recording medium for S7070RHD-X*
I don't really understand why I can't record any program on any channel at any time with my DTR
When I use my S7070rHD-X* I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
There is two ways the S7070RHD can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your S7070RHD.
3. Once inserted go into Menu / Admin / USB SW UPGRADE
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / Admin / Network SW Upgrade
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
File Name | Size | Download Link |
![]() | 0.7MB | Download |
S7070r
My receiver is stuck on Radio channels how do I get back to TV
Whats the recommended recording medium for S7070r
Why is my region is not a selection during initial startup?
The region select screen only changes what ads you get, all you need to do is selcet you closest region.
I don't really understand why I can't record any program on any channel at any time with my DTR
When I use my S7070r I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
S7010PVR
My receiver is stuck on Radio channels how do I get back to TV
Why does my DishTV S7010PVR have a black and white picture or a distorted picture?
When I use my S7010PVR I have a message on my TV saying "No Signal" or 'database empty'
- You have not connected the cable from your satellite dish to your receiver.
Double check that you have all the cables connected correctly at the receiver
- Your satellite dish or the LNB (the box on the dish that the cable connects to) is misaligned or faulty. This is common on older SKY dishes.
If you have not recently used your satellite
dish check the cables outside are still connected and the dish
is in good condition.
- Your coax cable or connector is damaged.
-If you still have the same "No Signal" message please call our Support
team on 0800 347488
If our
team is unable to help you over the phone to resolve the problem it is likely
that there is a problem with your satellite dish.
You will need to call a
local satellite installer and arrange for them to come and fix the problem.
T1020
I have good UHF signal strength but my picture is distorting sometimes.
Whats the recommended recording medium for T1020
I don't really understand why I can't record any program on any channel at any time with my DTR
T1000/T1000n
I have good UHF signal strength but my picture is distorting sometimes.
My receiver is stuck on Radio channels how do I get back to TV
Whats the recommended recording medium for T1000
T1000n-vm
I have good UHF signal strength but my picture is distorting sometimes.
My receiver is stuck on Radio channels how do I get back to TV
PH2 remote: Press the TV/R button is in the top left of the remote.
How do I Factory Reset my T1000N-VM?
of the manual, Go to 'Main Menu" select the "Admin" option and then select "factory Reset" entering your password (0000) .
There is two ways the T1000N-VM can be updated:
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T1000n-VM.
3. Once inserted go into Menu / Admin / USB SW UPGRADE
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / Admin / Network SW Upgrade
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
Orders and Delivery
What warranty do DishTV Freeview receivers come with?
You can pay for your order directly using your Visa or Mastercard, or if you prefer you can pay by bank deposit.
For Bank deposits please ensure that you include the order number in the reference for your payment.
Your order will be dispatched once your payment has been received.
We will dispatch your order by courier as soon as it has been processed. You should receive your order within 3 working days.
Unfortunatly due to the cost of direct shipments being delivered to other Islands
(Waiheke, Great Barrier, Stuart, Chatham etc) we have to charge for these.
What is a Refurbished Product?
Information
Customer Service
My Account
Powered By OpenCart
Dish TV Technologies © 2021